Welcome to Western Gastroenterology Services

Opening Hours : Monday to Friday - 8am to 5pm
  Contact : (03) 9318 3399

Patient Information

Preparation for admission

Pre Admission Information

We advise that you wear comfortable, loose fitting clothing. No High heel shoes. No jewelry (WGS is not liable for the loss of your valuables) and tie back long hair.

Please remove nail polish from finger nails before your appointment (IF YOU CAN).

Please bring with you your Medicare Card, Health Insurance Card and Pension Card.

GOING HOME:

You will need to arrange TRANSPORT HOME BY CAR with a family member or friend. You must have someone with you overnight after discharge. YOU CANNOT TAKE A TAXI HOME ALONE.  Recovery Nurse Staff will contact them 30 minutes prior to hospital discharge. IF YOU HAVE NOT ORGANISED SOMEONE TO TAKE YOU HOME, YOUR PROCEDURE WILL BE CANCELLED.

If you cannot make your appointment, notification at least 3-4 days prior is required; OTHERWISE A CANCELLATION FEE MAY APPLY.

Attached are the Fees for Consumable Items for uninsured patients (Pension/Healthcare card holders)

  • If you require a Medical Certificate for yourself or a Carer Certificate for the person driving and caring for you, please inform reception staff when you arrive for your appointment.
  • If you feel that you are at risk of not understanding your healthcare rights, please inform Front Reception Staff, as an Interpreter service ‘TIS’ maybe available at WGS at any time.
  • WGS provide information about your procedure, treatment options and risks associated. Please refer to WGS website link.

 

  • FOR COLONOSCOPY PATIENTS:

    Please read and follow the Bowel Preparation Instructions very carefully. Ensure that you drink plenty of clear fluids whilst you are taking the bowel preparation. For 4 hours before your appointment, it is very important that you do not eat, drink, smoke or chew. If you are unsure or have any questions, please call us on 9318 3399 and speak to one of our staff. If bowel preparation is not adequate, the procedure cannot be completed and the process has to be repeated.

     

  • FOR GASTROSCOPY PATIENTS:

    For 4 hours before your appointment, it is very important that you do not eat, drink, smoke or chew.

    Things to expect AFTER your Procedure

    After your procedure, you will be taken to recovery, where you will be looked after by a nurse while you wake up from the anaesthetic. Once you are awake, the nurse will give you a drink and some biscuits. Your stay in recovery will be approximately ONE HOUR. The nurse will then call the person you have nominated to come and pick you up.

     

    During your endoscopy procedure you will be administered drugs which stay in the body and affect you for many hours, you may feel drowsy and we recommend that you rest for the remainder of the day. After the procedure it is important that you are accompanied home and cared for by a responsible adult overnight. Most people return to work the following day.

    When you arrive home following your procedure, you may resume your normal diet and your normal medication unless instructed otherwise.

    If you have any problems/infections that require antibiotics after discharge, please notify your General Practitioner, who will notify our facility

    ►WGS is guided by Melbourne Pathology Services, GENCA Australia and other Governing Infection Control Bodies, to provide the highest possible infection control practices to reduce the risk of preventable infections.

Website: http://westgastro.com.au/index.php or www.gastroenterologyservices.com.au

 

We aim to provide the best quality healthcare for you in a high quality, safe and friendly manner.  However with all medical procedures there is some risk.  Our centre has policies and procedures in place to minimise risk to our patients.  For your information the possible risks of gastroscopy and colonoscopy are listed below.

Risk Description Management
Bloating and discomfort There may be some air remaining in the large bowel as a result of the procedure. Usually no treatment is required.  Walking and moving around helps to pass the trapped air.
Nausea and vomiting Some people experience nausea and vomiting as a result of the anaesthetic. Medication can be given for nausea and vomiting and generally relieves symptoms quite quickly.
Bruising at Injection site Some patients may experience some soreness and reddening or bleeding at the injections site. Applying pressure to the area will stop the bleeding.  A pressure bandage and cold packs may be applied to minimise the bruising.  The bruising is not serious and will usually resolve within a week.
Reaction to bowel preparation Occasionally patients may experience headaches and poor absorption of normal medications including birth control and anti-convulsant medication.  Changes in the blood salt levels may occur. Taking your medication at least 2 hours before the preparation is advised.  We may give fluids to you via the vein and medicine to relieve the headache and nausea.  Additional methods of contraception are suggested until the next menstrual cycle.
Bleeding Major bleeding from the stomach or bowel can occur in 1 in 10,000 people following a biopsy and 1 in 1,000 after removal of a polyp.  Sometimes bleeding may occur up to 12 days after the procedure. Bleeding usually settles without further treatment.  Sometimes another gastroscopy or colonoscopy may be needed to stop the bleeding after polyp removal.  Rarely would you be transferred to another hospital for observation.  Occasionally a blood transfusion or surgery is necessary.
Abdominal pain Burning of the bowel wall following removal of polyps can occur in 1 in 500 people.  This may cause severe abdominal pain, rapid pulse and fever between 12 hours and 5 days after the procedure. Most problems settle within 48 hours, but you should contact us and go to the hospital for a check up to ensure that the bowel is not perforated.  It may be necessary to give antibiotics, arrange x-rays, blood tests and observation in hospital.  We may ask for a surgical opinion.
Perforation (puncture or tear of large intestine, stomach or oesophagus) At colonoscopy the large intestine may rarely be perforated in 1 in 1000 cases.  The risk is higher, about 1 in 100 if a polyp is removed.  At gastroscopy the risk of perforation of the gullet (oesophagus) is less that 1% if a dilation is performed. Fluids and antibiotics may be given via an intravenous drip and the tear may require repair by surgery to the abdomen or chest.
Missed cancer

Due to the nature of anatomy and preparation of the bowel, it is possible to miss small cancers and other disorders, especially when the bowel preparation is poor

 
Damage to teeth

All attempts are made to protect teeth, however it is possible for teeth or crowns to be damaged during the procedure.

 
Anaesthetic risk About 1 in 1,000 people may experience heart or lung problems such as low oxygen levels, low blood pressure or irregular heart beat.  People with ill health are more at risk. The procedure is immediately stopped if should anything happen.  Medications may be given to reverse the effects of sedation.  Sometimes other procedures may be required.  Discuss concerns with your anaesthetist.
Aspiration Some patients may vomit during the procedure and rarely some of the stomach contents can enter the lungs and cause pneumonia. If pneumonia occurs, you would be transferred to hospital for observation and given intravenous fluids and antibiotics.  Usually we just need to observe you for a little longer.
Drug reaction Some patients may experience an allergic reaction to one or more of the anaesthetic drugs. You may require intravenous drugs to stop the reaction and occasionally a transfer to hospital for observation.
Other risks A complete examination of the colon may be limited in some patients (usually less than 5%) including those with poor bowel preparation, patients with long colons, patients with tight bends in their colon and patients with severe inflammation or other pathology. It is possible that a barium enema or CT scan of the bowel may be recommended to complete examination of the colon.

 After the procedure there may be mild temporary abdominal discomfort and you may pass a small amount of blood.  This is quite normal and will pass.  However, if you have severe pain or pass a large amount of blood you should contact our centre, your local doctor or go to your nearest hospital emergency department. As with any medical procedure, death is a rare complication. If you have any concerns about the risks, please consult your doctor on the day of your procedure

 For more clarifications and inquiries Please call Ph: (03) 9318 3399

*For preferred language click on the link on the bottom left corner of this page – SELECT LANGUAGE

Instruction for morning patients

PREPKIT-C INSTRUCTIONS FOR COLONOSCOPY (MORNING PATIENT ONLY)

PLEASE FOLLOW THESE INSTRUCTIONS CAREFULLY TO GET THE BEST RESULTS FOR YOUR COLONOSCOPY. IT IS VERY IMPORTANT TO OBTAIN A CLEAN BOWEL TO MAXIMISE POLYP DETECTION WHICH MAY GROW INTO CANCER 

PLEASE FOLLOW THESE INSTRUCTIONS CAREFULLY!

IF YOU ARE AN INSULIN DEPENDENT DIABETIC, ON BLOOD THINNING MEDICATION EG: WARFARIN, PRADAXA, XARELTO, PLAVIX OR ISOCOVER, HAVE HEART PROBLEMS OR A PACEMAKER, PLEASE CALL 9318-3399 FOR FURTHER INSTRUCTIONS

2 DAYS BEFORE THE TEST

  • Commence a low fibre diet 2 days before your procedure (turn over page)
  • Stop all Iron containing medications
  • Continue taking regular laxatives
  • If you are taking oral contraceptive tablets, continue taking these as well as using added protection (condoms) for 10 days following your test
  • Take 2 Dulcolax tablets 2 nights before the test (a mild laxative)

THE DAY BEFORE THE TEST

  • Have a VERY LIGHT breakfast (CLEAR/LIGHT SOUP, JELLY). NO dairy/milk products, bread or toast.THEN CLEAR FLUID ONLY UNTIL 4-6 HOURS BEFORE YOUR PROCEDURE. (See Diet Instruction sheet overleaf for approved clear fluids)
  • Dissolve 1 sachet of Glycoprep in ONE litre of warm water and place in refrigerator

15:00

  • Mix 1 sachet of PICOPREP in 150mls of water (1 FULL GLASS), stir and drink followed by one litre of water. (THESE PREPERATIONS CAUSE FREQUENT DIARRHEA TO CLEAN YOUR BOWEL).

22:00

  • Add the second sachet of PICOPREP to the GLYCOPREP solution you made up earlier in the day. Drink one large glass every 15-20 minutes. SLOW down your drinking if nauseous.

ON THE DAY OF THE TEST

YOU WILL BEGIN FASTING 4-6 HOURS PRIOR TO YOUR APPOINTMENT, SO NOTHING ELSE PAST YOUR MOUTH, NOT EVEN A DRINK OF WATER, SMOKING OR CHEWING

For more information and clarifications please call WGS on PH: (03)9318 3399]

*For preferred language click on the link on the bottom left corner of this page – SELECT LANGUAGE

Instruction for afternoon patients

PREPKIT-C INSTRUSCTION FOR COLONOSCOPY (AFTERNOON PATIENT ONLY)

PLEASE FOLLOW THESE INSTUCTIONS CAREFULLY TO GET THE BEST RESULT FOR YOUR COLONOSCOPY. IT IS VERY IMPORTANT TO OBTAIN A CLEAN BOWEL TO MAXIMISE POLYP DETECTION WHICH MAY GROW INTO CANCER

PLEASE FOLLOW THESE INSTRUCTIONS CAREFULLY

IF YOU ARE AN INSULIN DEPENDENT DIABETIC, ON BLOOD THINNING MEDICATION EG: WARFARIN, PRADAXA, XARELTO, PLAVIX OR ISOCOVER, HAVE HEART PROBLEMS OR A PACEMAKER, PLEASE CALL 9318-3399 FOR FURTHER INSTRUCTIONS

2 DAYS BEFORE THE TEST

  • Commence a low fibre diet 2 days before your procedure (turn over page)
  • Stop all Iron containing medications
  • Continue taking regular laxatives
  • If you are taking oral contraceptive tablets, continue taking these as well as using added protection (condoms) for 10 days following your test
  • Take 2 Dulcolax tablets 2 nights before the test (a mild laxative)

THE DAY BEFORE THE TEST

  • Have light breakfast and Lunch (CLEAR/LIGHT SOUP, JELLY). NO dairy/milk product (e.g. plain bread or toast). THEN  CLEAR FLUID ONLY UNTIL 4-6 HOURS BEFORE YOUR PROCEDURE (See Diet Instruction sheet overleaf for approved clear fluids)
  • Dissolve 1 sachet of GLYOPREP in ONE litre of warm water and place in refrigerator

19:00

  • Mix 1 sachet of PICOPREP in 150mls of water (1 FULL GLASS), stir and drink followed by one litre of water. (THESE PREPERATIONS CAUSE FREQUENT DIARRHEA TO CLEAN YOUR BOWEL)

THE DAY OF THE TEST

DO NOT HAVE BREAKFAST AS YOU ARE STILL ON CLEAR FLUIDS ONLY

You may take your usual medications (except diabetic medications)

07:00

  • Add the second sachet of PICOPREP to the GLYCOPREP solution you made up the day before the test. Drink one large glass every 15 to 20 minutes.  SLOW DOWN YOUR DRINKING IF NAUSEOUS OCCURS.

 

Continue to drink lots of WATER after finishing the preparation and prior to your fasting time

  • YOU WILL BEGIN FASTING 4-6 HOURS PRIOR TO YOUR APPOINTMENT, SO NOTHING ELSE PAST YOUR MOUTH, NOT EVEN A DRINK OF WATER, SMOKING OR CHEWING

For more information and clarifications please call WGS on PH: (03) 9318 3399

*For prefered language please click on the link on the bottom left corner of this page – SELECT LANGUAGE